Responsible Gaming

Our Commitment to Responsible Gaming

Gaming Should Be Entertainment

At Squires Marine, we believe online pokies should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please gamble responsibly and within your means.

If you choose to play, set strict limits on time and money, and stick to them.

Age Verification

You must be 18 years of age or older to gamble online in New Zealand. We are committed to preventing access by minors and take age verification seriously. All players must verify their identity before accessing gaming services.

If you are under 18, please do not use our services.

Warning Signs of Problem Gambling

Be aware of these warning signs that may indicate a gambling problem:

  • Chasing Losses: Trying to win back money you've lost by gambling more
  • Hiding Gambling Activity: Keeping your gambling secret from friends and family
  • Loss of Control: Gambling longer or with more money than intended
  • Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
  • Borrowing Money: Taking loans or using credit to fund gambling
  • Mood Changes: Becoming irritable, anxious, or depressed when not gambling
  • Escalating Stakes: Needing to gamble with increasing amounts for the same excitement
  • Failed Attempts to Stop: Unable to reduce or stop gambling despite wanting to
  • Relationship Problems: Arguments with loved ones about gambling habits
  • Financial Difficulties: Unpaid bills, debt, or financial hardship linked to gambling

If you recognize any of these signs in yourself or someone you know, please seek help immediately.

Self-Help Tools and Features

We provide the following responsible gaming tools to help you maintain control:

  • Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit
  • Loss Limits: Set maximum amounts you're willing to lose over a specific period
  • Time Limits: Set time reminders to take breaks during gaming sessions
  • Reality Checks: Receive regular notifications about your play duration and spending
  • Self-Exclusion: Voluntarily exclude yourself from your account for a set period or permanently
  • Account Closure: Request permanent closure of your account

To access these tools, contact our customer support team or visit your account settings.

Support Organizations in New Zealand and Beyond

If you or someone you know is struggling with problem gambling, professional help is available:

New Zealand

  • Problem Gambling Foundation (NZ)
    Free, confidential support service
    www.problemgambling.nz
    Helpline: 0800 664 262 (24/7)
  • Gambling Helpline NZ
    Counselling and support services
    Phone: 0800 654 655

International Organizations

If You Need Help, Reach Out Today

Problem gambling affects individuals and families. You are not alone, and help is available.

Whether you're experiencing difficulties yourself or are concerned about someone else, professional support is just a phone call away. The organizations listed above offer confidential, non-judgmental assistance.

Don't wait—contact the Problem Gambling Foundation (0800 664 262) or Gambling Helpline NZ (0800 654 655) today.